Can I request that my data be deleted?

Yes, as a player you have the right to request deletion of your data. Contact us via 24/7 Live Chat or at support@q7979.bio. Please note that financial records required by law cannot be deleted during the applicable retention period.

Data Protection

q7979's Privacy Policy

Q: What should I do if I am unhappy about how my personal data is handled?

First, contact support@q7979.bio and describe your concern. We will respond within 30 days. If you are still not satisfied, you may raise the matter through legal channels. We will continue to work toward resolving these issues.

This page explains how q7979 protects and handles your personal information, why it is collected, and what rights you have.

SSL Encryption Data Transparency Player Rights

Last updated: 30 October 2026

Table of Contents

1. About Us
2. Information We Collect
3. How We Use Your Information
4. Data Sharing
5. Cookies
6. Data Retention
7. Security Measures
8. Player Rights
9. Third-Party Services
10. Policy Changes
11. Contact Us
FAQ

1 About Us

q7979 is a Live Casino and online gaming platform designed for players in Myanmar. This Privacy Policy ("Policy") applies to all players who use the q7979 website https://q7979.bio ("Service").

This Policy explains in detail what personal information we collect and why, how we store it, who we share it with, and what rights you have regarding your data. By continuing to use our Service, you are considered to have agreed to the terms of this Policy.

2 Personal Information We Collect

We collect the following types of information in order to provide our Service and protect the accounts of Myanmar players—

2.1 Information You Provide Directly

Full name and date of birth (to verify age 21+)
Email address
Phone number (for verification)
Payment information — KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer account numbers
Account login and communication preferences

2.2 Information Collected Automatically

IP address and location data (country / region level)
Browser type, language settings and operating system
Pages visited, click patterns and gaming history
Data collected from cookies and similar tracking technologies
Deposit / withdrawal transaction records

2.3 Information We Do Not Collect

We will never request information that is not necessary to provide our Service — such as national ID card numbers, religious information, or health records.

3 Purpose of Personal Information Use

Personal information collected by q7979 is used to carry out the following purposes—

Account Creation and Management — to create, verify and maintain your account
Processing Payments — to facilitate deposit and withdrawal processes
Security Checks — to protect against fraud, money laundering and unauthorised access
Service Improvement — to improve the experience for players
Communications — to send service-related notifications and bonus offers
Legal Compliance — to meet responsible gambling requirements
Customer Service — to resolve issues via 24/7 Live Chat and email

We promise that your personal information will not be sold, rented, or shared with advertising companies in any form.

4 Data Sharing with Third Parties

q7979 may share personal information with third parties only in the following circumstances—

4.1 Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer services), server operators and technology service companies — these parties may only handle data for the purposes we instruct and are not permitted to use it for their own purposes.

4.2 Legal Requirements

We may share information with legal authorities when strictly required by court order, legal request or for protective purposes. We will make every effort to notify you in advance before any such sharing takes place.

4.3 Business Transfers

In the event of a company merger, sale or asset transfer, personal information may pass to the successor organisation. If that organisation cannot provide protection consistent with this Policy, players will be notified in advance and given a choice.

5 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. These can be categorised as follows—

Essential Cookies

These are strictly necessary for the Service to function correctly — for example, maintaining account login sessions and checking in-session access. If these cookies are blocked, the Service may not function properly.

Preference Cookies

Used to remember language preferences and regional settings. These can be blocked, but it may change how the website behaves.

Analytics Cookies

Helps us understand how players use the website. Data collected is used only to improve our service.

You can restrict or delete cookies through your browser settings. Note that blocking essential cookies may affect access and gameplay.

6 Data Retention

q7979 retains personal data for as long as needed to provide the service. More specifically—

Active accounts — data is kept for the entire time the account remains open
Payment records — financial records are retained for a minimum of 5 years for anti-money laundering and legal compliance purposes
After account closure — personal data is deleted within 3 months of closure; financial records are kept for the legally required period
Access logs — retained for 90 days for security review purposes

When data reaches its retention limit, we securely delete or anonymize it.

7 Security Measures

We use a combination of technical and organizational measures to protect your personal data—

Technical Safeguards

SSL/TLS encryption — all data transfers are encrypted
PCI-DSS compliant procedures are applied during payment processing
Back-end database access is restricted to authorized personnel only
Regular security audits and patches are carried out

Organizational Safeguards

Data access is limited to those who need it for their role
Staff attend regular training on personal data protection
In the event of a data breach, players will be notified immediately

No method can guarantee 100% security, but q7979 remains committed to protecting your data.

8 Players' Rights

As a q7979 player, you have the following rights regarding your personal data—

Right to Access

You can request to see what data we hold about you. Requests will be responded to within 30 days.

Right to Correction

You can request corrections to inaccurate or incomplete data. This can be done by contacting us via Live Chat or at [email protected].

Right to Deletion

You can request deletion of data that is no longer required for legal obligations. Note that financial records cannot be deleted during the legally required retention period.

Right to Restriction

You can request that data processing be restricted while accuracy is being verified or while an objection is being handled.

Right to Complain

If you are unhappy with how your data is handled, you can raise a complaint at [email protected]. We will do our best to resolve it.

To exercise any of these rights, contact us via 24/7 Live Chat or at [email protected].

9 Third-Party Services

The q7979 website may contain links to services we do not own. Those services operate under their own privacy policies, and we are not responsible for them. If you choose to use those services, we recommend reading their privacy policies separately.

Payment Services

Payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay have their own privacy policies. We share data with them only to process payments and have no control over how they handle that data.

10 Policy Changes

q7979 may update this privacy policy from time to time in response to changes in our service, legal requirements, or business operations.

When the policy changes—

The updated policy will be published on this page
The "Last updated" date at the top of this page will be revised
For significant changes, registered players will be notified in advance by email

Continued use of our services after any policy update will be considered acceptance of the revised policy.

11 Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact the q7979 support team—

24/7 Live Chat — available instantly on the website
Email — [email protected]

We aim to respond to privacy-related requests within 30 days of receipt. For more complex requests, this period may be extended by a further 30 days, and the player will be notified in advance.

Privacy Protection — Questions & Answers

To open an account and use our services properly, we need your name, date of birth, email, phone number, and payment details. Your date of birth is required to verify that you are 21+. We do not ask for anything beyond that.

No. q7979 will not sell players' personal information to any advertising company, third-party data buyer, or anyone not needed to operate our services. This commitment is a core principle of our policy.

The entire deposit and withdrawal process is protected by SSL encryption. Payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay operate with their own security standards, and we only work with providers whose security meets our requirements.

Data is kept for as long as your account is active. After your account is closed, personal data is deleted within 3 months. Financial transaction records are kept for a minimum of 5 years due to legal obligations.

Yes, as a player you have the right to request deletion of your data. Contact us via 24/7 Live Chat or at [email protected]. Please note that financial records required by law cannot be deleted during the applicable retention period.

You can block most cookies through your browser settings. However, blocking essential cookies may cause issues with login, session management, and payments, and some parts of the service may not work properly.

If a data breach occurs, q7979 will investigate immediately and notify affected players in advance. Protective measures will be taken right away, and any fixes needed to prevent a recurrence will be applied.

First, contact [email protected] and describe your concern. We will respond within 30 days. If you are still not satisfied, you may raise the matter through legal channels. We will continue to work toward resolving these issues.